Processing/Shipping
&
Returns
Processing & Shipping
Please be advised, processing and shipment time can take between 7-15 business days.
FREE SHIPPING ON SELECT ITEMS OVER $200.00
Refund Policy
TBOM takes pride in the quality of our products. If your product has a manufacturing defect or damage ---- Please contact us immediately so we may begin the exchange process. No refunds, exchange only.
To begin the exchange authorization process, you must contact us at info@tbomapparelcom within 3 days of receiving your order. We will request you provide photographic proof of the product error or shipping damage to the product. If the exchange is accepted we will provide instructions on where to send your package. items sent back to us without first requesting an exchange will not be accepted.
Items for exchange must be returned within 7 days in the same condition as it was received. Return shipping charges are non refundable and are the responsibility of the customer.