Question 1

How do I take care of my shirts?

Accepted Answer

TBOM fabric are cotton blended fabrics, that are true to size. We suggest using cold or warm water when washing your garment and drying on permanent-press or low heat cycle and remove immediately to reduce wrinkling.

Question 2

How long will it take to receive my order?

Accepted Answer

Every TBOM order is made to order. Please allow 5-7 business days for production. Once your order is received by TBOM, it is inspected, packaged with care, and shipped via USPS. You'll receive a tracking email once your order ships.

TBOM is not responsible for lost or stolen packages. If USPS tracking shows that the item was delivered to the address listed on the order. unfortunately we will be unable to refund or give credit for your order amount.

Question 3

What is your Refund policy?

Accepted Answer

TBOM takes pride in the quality of our products. If your product has a manufacturing defect or damage ---- Please contact us immediately so we may begin the exchange process. No refunds, exchange only.
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To begin the exchange authorization process, you must contact us at tbomapparel@gmail.com within 3 days of receiving your order. We will request you provide photographic proof of the product error or shipping damage to the product. If the exchange is accepted we will provide instructions on where to send your package. items sent back to us without first requesting an exchange will not be accepted.
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Items for exchange must be returned within 7 days in the same condition as it was received. Return shipping charges are non refundable and are the responsibility of the customer.

FAQ

Frequently asked questions

How do I take care of my shirts?

How long will it take to receive my order?

What is your Refund policy?